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Oracle and our third party partners may use cookies for the following purposes:

  • required cookies are necessary for the site to function
  • functional cookies help us to prefill your details on your next order and to optimize the site for easy reordering
  • advertising cookies allow for interest-based advertising and tailored content across your browsers and devices

Please visit our Cookie policy for more information.

Cookie Preferences

Functional

These cookies allow the Controller’s web application to remember choices you make while browsing and/or using the application (such as your user name, language or the region you are in) and provide enhanced, more personal features.

These cookies can also be used to remember changes you have made to text size, language and other parts of web pages that you can customize.

The information these cookies collect will not personally identify you, and they cannot track your browsing activity on non Controller’s websites.

For reliable review of your order status, on-screen on the application, in real-time, and also for easy reordering, your data may be saved on your device, serving a cookie locally. View cookies.

 Kika & Chon’s
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Privacy Policy

Last updated: 12/04/2025

1. Introduction

Privacy Policy for Kika & Chon's

Last updated: December 2025

[Your Restaurant Name] (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you place orders through our Facebook Menu or our GloriaFood online ordering system.

2. Personal information (PI)

When you place an order through our online ordering system, we may collect the following personal information:

  • Name, email address, and phone number

  • Delivery and billing address

  • Order details and preferences

  • Payment information (processed securely by our payment processor)

  • IP address and device information (collected automatically)

We use this information to process and deliver orders, provide customer support, communicate about your order, and, if you have opted in, send promotional messages. Technical information may be used to maintain and improve our website and ordering system.

3. Collection of PI

When you place an order through our online ordering system, we may collect the following personal information:

  • Personal information: Name, phone number, email address

  • Order details: Food items ordered, delivery/pickup preferences

  • Payment information: Processed securely by our payment provider (we do not store full payment card details)

  • Location/address: If you choose delivery

  • Technical information: Device or browser information collected by GloriaFood to ensure proper system function

4. Use of personal information

How We Use Your Information

We use your information to:

  • Process and confirm your order

  • Contact you about your order status

  • Provide customer support

  • Improve our service and menu offerings

  • Comply with legal requirements

We do not sell your personal information.

5. Disclosure of personal information

We share personal information only as necessary to provide our services and fulfill customer orders. This includes sharing order details, contact information, and delivery information with our staff and delivery personnel, as well as with our online ordering service provider, GloriaFood (Oracle). If online payments are used, payment information is processed securely by our payment processor; we do not store full payment card details.

We may also share information with third-party service providers who help us operate our website, manage customer communications, or deliver orders. These providers are permitted to use personal information only to perform services on our behalf.

We do not sell or rent personal information to third parties.

We may disclose personal information if required by law, to comply with a legal request, or to protect our rights and the safety of our customers, staff, or property.

6. Security

We take reasonable precautions to protect the personal information we receive through our online ordering system. Access to customer information is limited to authorized staff, and we use industry-standard security measures to help safeguard data. Information transmitted through our online ordering provider, GloriaFood (Oracle), and through payment processors is protected using secure technologies.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

If customers create an account or provide login information, they are responsible for maintaining the confidentiality of their passwords and for restricting access to their devices.

7. Rights and access

Customers have the right to request access to the personal information we hold about them. You may request a copy of your information, ask us to correct inaccurate details, or request that your personal information be deleted, subject to any legal or business requirements that may require us to retain certain data.

You may also withdraw your consent to receive marketing communications at any time by contacting us or using the unsubscribe link provided in our messages.

If you wish to exercise any of these rights or have questions about your personal information, please contact us at:
[Insert email or contact method]

8. Retention period

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including processing orders, providing customer support, and maintaining accurate business records. We may also retain certain information as required by law, such as for tax, accounting, or fraud-prevention purposes.

When personal information is no longer needed, we will delete it or anonymize it so it can no longer be linked to an individual. Retention periods may vary depending on the type of information and our legal obligations.

9. Sensitive information

We do not intentionally collect sensitive personal information, such as government identification numbers, financial account details, health records, biometric data, or information relating to race, ethnicity, religion, or political beliefs.

Customers may occasionally provide limited health-related information in their order notes (such as allergy warnings or dietary restrictions). This information is used only as necessary to prepare and fulfill the order and is not stored longer than required for that purpose.

We ask that customers do not submit any unnecessary sensitive information when placing an order.

10.Contacting Us

If you have any questions about this Privacy Policy or would like to request access to, correct, or delete your personal information, please contact us using one of the methods below:

Business Name:
Kika & Chon's

Email:
kikaandchons@gmail.com

Phone:
937-684-0032

We will respond to privacy-related inquiries within a reasonable timeframe.

11. Updates to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make changes, we will update the “Effective Date” at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

12. Additional info

  • Personal Information We Collect

  • Disclosure of Personal Information

  • Security

  • Rights and Access

  • Retention Period

  • Sensitive Information

  • Contacting Us

  • Updates to This Privacy Policy